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19th June 2026
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7 min read time

Deep Heat, Deep Freeze, Deep Relief - HYROX Newsletter Survey Terms & Conditions

Read the full Terms & Conditions below
Deep Heat, Deep Freeze, Deep Relief - HYROX Newsletter Survey Terms & Conditions featured image
Standard Summary  Terms:UK, 18+. Opens 00:00 22/06/2026, closes 23:59 06/07/2026. Internet  access required. No purchase necessary. To enter prize draw, visit  the Snap Surveys platform via  https://online1.snapsurveys.com/HyroxW2, complete the survey and  enter your name and email address. Prize: 1 x Singles Open Entry  Ticket (Men’s or Women’s) available to be won. Winner’s choice of  HYROX event: Birmingham, Dublin, or London. Max 1 entries/person.  Max 1 prizes/person. Exclusions apply. 
Promoter: 

Sponsor:
The Mentholatum Company Ltd, registered in England and Wales  under company no. 00197071, with office at Suite 5, 7th Floor 50  Broadway, London, United Kingdom, SW1H 0DB.  

HYROX UK Ltd, registered in England and Wales under company no.  15705291, with office at Burleigh House, Fourth Floor, 355-359  Strand, London, United Kingdom, WC2R 0HS
Eligibility: This Promotion is open to United Kingdom residents aged 18 or over, excluding:  

(a) Employees of the Promoter and their immediate families
(b) Employees of the Promoter’s subsidiaries or other group  companies 
(c) Agents or third parties acting on behalf of the Promoter
(d) Anyone professionally connected with this Promotion. 

No Purchase necessary.  Internet access required.  Maximum of 1 entries is permitted per person.  Maximum of 1 Singles Open Entry Ticket (Men’s or Women’s) is  permitted to be won per person. 
Promotional Period: The promotion will run from 00:00 22/06/2026 to 23:59 06/07/2026  (the ‘’Promotional Period’’). 
How to Enter To enter the prize draw, visit the Snap Surveys platform via  https://online1.snapsurveys.com/HyroxW2, complete the survey and  enter your name and email address on the entry form.
Prizes: There is 1 prize available to be won, consisting of a Singles Open  Entry ticket (Men’s or Women’s) to a United Kingdom and Ireland HYROX event.  The winner will have the choice of a Singles entry into one of the  following Hyrox events: 

- HYROX Brimingham (27/10/2026 to 01/11/2026 at the National Exhibition Centre (NEC)) 
- HYROX Dublin (11/11/2026 to 15/11/2026 at the Royal Dublin  Society (RDS)) 
- HYROX London (02/12/2026 to 06/12/2026 at London ExCel)  

Any and all prize-related expenses that have not been explicitly  outlined in these Terms and Conditions as forming part of the prize  will be the sole responsibility of the winner, including but not limited  to travel, accommodation and food and drink. 

No cash or other alternative prize will be provided in whole or in part,  except that in the event of circumstances outside of its control, the  Promoter reserves the right to substitute a similar prize of equal or  greater value. The prize is non-transferable.
Winner Selection All eligible entries received during the Promotional Period will be  entered into the prize draw. The provisional winners and 2 reserves will be selected under supervision of an independent person within 7 working days of the close of the Promotional Period. 
Winner Notification Provisional winners will be contacted by email within 7 days and will  have 14 days to confirm acceptance of their prize along with proof of  ID (Government issues photographic ID that clearly shows the  winner’s date of birth) by return email in order to claim their prize.  County of residence will be requested for the purpose of the winners  list if no objection is received.  

In the event that the provisional winner does not respond in time,  reject the prize or are ineligible, the Promoter will contact the first  listed reserve who becomes the provisional winner and must comply  with the same verification process in the same time frame. If after  contacting all provisional winners and reserves the prize remains  unclaimed, the prize can be declared void.  

Entrants are encouraged to monitor their email account during this  time in case they are the winner including junk folders.
Prize Delivery Singles Hyrox tickets are made available between 6-8 weeks before  the date of the event. The Promoter will provide the ticket for the  chosen Hyrox event in line with this availability timeline and following  valid claim and completion of the verification process. The ticket will  be sent to the winner via email using the email address provided on  entry and confirmed during prize claim. 
Winners List: The Promoter will make available a list of winners’ surnames and  counties of residence to members of the public or regulators who  request such details within 3 months of the closing date of this promotion. Entrants can object to disclosure, or request that  disclosure be limited in scope by contacting  Sandra@thevaluexchange.co.uk. We may nevertheless disclose the  information to the Advertising Standards Authority if required to do  so. You may request a copy of the winners list by emailing  Sandra@thevaluexchange.co.uk. The Promoter reserves the right to  refuse such requests. 
Verification: The Promoter reserves the right to verify all entries including but not  limited to asking for proof of purchase, address and ID including date  of birth (passport, driving licence or equivalent form of identification  that clearly states the entrant’s date of birth). The Promoter reserves  the right to refuse to award a prize or withdraw prize entitlement  and/or refuse further participation in the promotion and disqualify the  participant where there are reasonable grounds to believe there has  been a breach of these terms and conditions, the spirit of the  promotion, any instructions forming part of this promotion’s entry  requirements or otherwise where a participant has gained unfair  advantage in participating or won using fraudulent means. 
It is the responsibility of the entrant to provide correct, up-to-date  details when entering the promotion. The Promoter cannot be held  responsible for winners failing to supply accurate information which  affects prize acceptance or delivery of their prize.
Entries (bulk or otherwise) made from trade, syndicates, consumer  groups or third parties will not be accepted. If it becomes apparent  that a participant is reposting the same content multiple times or  using a computer(s) to circumvent this or any other condition by, for  example, the use of ‘script’, ‘brute force’ or any other automated  means, that person’s entries will be disqualified and any prize award  will be void.
Incomplete, illegible, invalid or misdirected entries will not be  accepted. Proof of sending will not be accepted as proof of delivery.  The Promoter takes no responsibility for entries delayed, incomplete  or lost due to technical reasons or otherwise.
Copyright: By participating in the promotion, the entrants license and grant the  promoter an exclusive, royalty-free, perpetual, worldwide, irrevocable  and sub-licensable right to use, reproduce, modify, adapt, publish  and display such content for any purpose in any media, without  compensation, restriction on use, attribution or liability. Participants  agree not to assert any moral rights in relation to such use where the  moral rights in respect of the content are theirs to assert. Participants  warrant that the materials contain no copyright materials, are their  original works, have not been copied, in whole or in part, from any  third party and they have full authority to grant these rights.  Participants also warrant that any person featured has given their express permission and/or any child (under 18 years) has parental or  guardian consent.
Footage: By entering the Promotion, entrants agree to potentially be filmed,  recorded, or photographed by the Promoter (or the Promoter’s  designee) in connection with the Promotion and any prizes. This  'Footage' may be used by the Promoter for promotional purposes. For  entrants under 18, participation in such filming or photography  requires the explicit written consent of a parent or legal guardian. This  consent can be withdrawn at any time, upon which the use of the  Footage concerning the child will cease. The rights granted to the  Promoter are non-exclusive and limited to promotional use related to  the Promotion. These rights are granted for a period of 3 months after  which they will be reviewed for renewal with the consent of the  participants or their legal guardians. The Promoter commits to using  the Footage responsibly and in a manner that respects the dignity and  privacy of all participants, especially minors. The Promoter will  comply with all applicable UK laws and regulations, including those  relating to data protection and child welfare.
Liability: If for any reason any aspect of this promotion is not capable of  running as planned, including by reason of infection by computer  virus, network failure, traffic congestion, bugs, tampering,  unauthorised intervention, fraud, technical failures or any other  cause beyond the control of the Promoter which corrupts or affects  the administration, security, fairness, integrity or proper conduct of  this promotion, the Promoter may in its sole discretion cancel, modify  or suspend the promotion or invalidate any affected entries.  

If any act, omission, event or circumstance occurs which is beyond the  reasonable control of the Promoter and which prevents the Promoter  from complying with these terms and conditions (including but not  limited to global or regional health crises, weather conditions, fire,  flood, strike, hurricane, industrial dispute, war, terrorist activity,  hostilities, political unrest, riots, civil commotion, epidemic,  pandemic, famine, plague or other natural calamities and acts of God), the Promoter will not be liable for any failure to perform or delay in  performing its obligations but will always endeavour to minimise the  effect to participants in order to avoid undue disappointment. 
The Promoter and its associated agencies and companies will not be  liable for any loss (including, without limitation, indirect, special or  consequential loss or loss of profits), expense or damage which is  suffered or sustained (whether or not arising from any person’s  negligence) in connection with this promotion, the fulfilment of the  prizes and/or the use of the prizes, except for any liability which cannot  be excluded by law (including personal injury, death and fraud) in  which case that liability is limited to the minimum allowable by law.
The Promoter has no control over internet or communication networks  and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not  be held liable to any individual for any fraud committed by any third  party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures  of any kind which may restrict, delay or prevent a participant’s entry to  the promotion. 
If any of these clauses should be determined to be illegal, invalid or  otherwise unenforceable then it shall be severed and deleted from  these terms and conditions and the remaining clauses shall survive  and remain in full force and effect.
The Promoter’s decision is final with regard to all promotional  matters, and no correspondence will be entered into.
These Terms and Conditions (and any non-contractual issues which  arise out of or in connection with them) are governed by the laws of  England and Wales and are subject to the exclusive jurisdiction of the  courts of England and Wales unless you live in another part of the  United Kingdom in which case your local laws and courts will have jurisdiction.
Data Protection: The Promoter will only use the personal details supplied for the  administration of the promotion and for no other purpose, unless we  have your consent. You acknowledge that the Promoter will pass  such information to its third-party agency The Value Xchange, solely  for the purposes of administering the promotion. Click here for their Privacy Policy. Your personal details will at all times be kept  confidential and in accordance with current Data Protection  legislation. Click here for the Promoter’s Privacy Policy. Entry data  will be stored for three months after the close of the Promotional  Period before deletion. You can request access to your personal data,  or have any inaccuracies rectified, by sending an email to  Sandra@thevaluexchange.co.uk. By participating in the promotion,  you agree to the use of your personal data as described here.

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